We’ve embraced technology to optimize our guest’s valuable time and to ensure accuracy. Real time online booking is available for your convenience. Confirmation emails are sent when appointments are scheduled to make sure everything is accurate. Reminder emails and texts are sent 48 hours in advance to allow plenty of time to honor the SPA’s 24-hour cancellation policy. Historical purchase information is stored so you can book the therapist you love! At each service, therapists create detailed service notes to ensure following services are a seamless continuation of excellence.
Credit card information can be stored in our secure system and may be used to pay for services. Many of our regular guests leave a credit card on file so they can just wave and smile on their way out without waiting in line. We do our best to limit guests waiting to pay. But if that does happen we have a fabulous Boutique to browse and enjoy during their wait.
Updated/current guest intake forms are completed online in advance to ensure the therapist can accurately prepare for the service. We no longer use paper forms that can get lost and misfiled. The online form must be current and accurate to ensure guest safety as well as ours. Guest intake forms are a licensing requirement from the great State of Texas.
Gratuity is optional and a gesture to let the therapist know that they met or exceeded your expectations. Gratuity is always appreciated but never expected. The Front Desk asks about adding gratuity at check out for convenience not as an expectation.
The Front Desk is thoroughly trained and experienced to guide guests through the SPA experience. New to the SPA? They’ll make sure you know where everything is and how things work. We always encourage you to come early and stay late making visits a complete experience. The Front Desk does not promote a “hurry in, hurry out” attitude and creates customized notes to remember special occasions and what you like during your spa experience.
Stonebriar Spa’s Boutique selection reflects what we are all about – comfort, style, relaxation and high quality. Loungewear, robes, jewelry, candles, bath salts, aromatherapy, soaps and many other items are available to create a home spa experience.